Returns & Exchanges

At Centr, we are committed to supporting your fitness journey and offer a 30-day return window for all equipment and apparel to ensure you are completely satisfied with your gear. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Drop Off Package

  Deliver your package to the nearest authorized carrier location; ensure the tracking number is scanned to begin the return transit process.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned gear, your refund will be processed to the original payment method or your exchange will be shipped within 5-7 business days.